Please feel free to contact us if you should have any questions, concerns, comments or suggestions. We have setup an online Support Center to handle all incoming sales and customer service inquiries. There you can search our knowledgebase or submit a support ticket. All support tickets are responded to within a 12-hour period within the business week (Monday-Friday, 10AM-5PM Eastern Time). The only reasons we may not respond within this timeframe are:
If you submitted a support ticket in which you don't hear from us within the given 24-hour period (barring that it is a business day), there may be a chance that reason #3 happened. In this case, please call us or re-submit another support ticket.
We apologize, but we do not offer phone support at this time.